Terms & Conditions - Please Read Before Purchasing.
Indigo™, Titan™, Alligata®, Rip 'n' Grip®, Packright®, Polarity Magnets™, FMI® are all trademarks and trading names of Indigo Industrial Supplies Ltd.Please note that we do not accept returns for Face Masks due to hygiene reasons.
1. In these terms "Indigo" Industrial Supplies Limited a company registered in England having its Registered Office at Unit 3b, Sopwith Crescent, Wickford Business Park, Wickford, Essex, SS11 8YU. "The Buyer" means the person, firm or company, named overleaf; "the Goods" means goods specified overleaf; and "the Contract" means the agreement between Indigo and The Buyer for the sale of the Goods by Indigo to The Buyer concluded by the Acceptance contained overleaf and of which these terms and conditions form part. These are the only terms and conditions upon which Indigo will do business with the Buyer and they shall prevail not withstanding any printed or other conditions contained in any purchase order, acceptance of estimate or quotation or other document brought to Indigo's notice. No other agreement, representation, promise, undertaken or understanding of any kind unless expressly accepted in writing by Indigo shall alter, vary, supersede or operate as a waiver of these terms and conditions.
2. The Contract shall be concluded when Indigo send its acceptance in the form set out overleaf (of which these conditions form part) in writing of the Buyer's order. Quotation made by Indigo are not binding until the date of such acceptance.
3. delivery dates are approximate only and whilst every effort will be made to meet such dates Indigo will not accept responsibility or liability for failure to meet a specified delivery date. Time of delivery shall not be of the essence of the Contract.
4. Without Prejudice to Clause 3, Indigo shall not be liable for any delay or failure in the performance of any order caused by any circumstances beyond INDIGO's control including without limitation, any Act of God, explosion, fire, flood, war, hostilities, accident, delay in delivery or non-delivery by INDIGO's suppliers, breakdowns or accidents to machinery, labour strike or dispute, order or decree or any court or regulation, legislation, proclamation or action of any government authority, civil commotion, war or any other causes or any circumstances whatsoever beyond Indigo's control, and on the occurrence of any of the above events Indigo reserves the right to cancel or suspend the whole or part of any delivery.
5. The design or catalogue specifications of any of the Goods ordered by the Buyer may be changed by Indigo at any time without the notice.
6. The price to be paid for the goods includes the cost of packaging (other than special packaging which will shall be charged to the Buyer) and delivery within the United Kingdom at normal good rates. The price to be paid for the Goods will be Indigo's list price prevailing upon the date upon which the Goods are despatched.
7.1 Payment for the goods shall be made by credit/debit card, bank transfer oe cheque. Where there is a credit agreement, payment for the Goods shall be made within (30 days) of the day upon which the Goods are invoiced by Indigo.
7.2 INDIGO shall have the right to claim and be paid interest at the rate of 4 percent annum above Base Rate for the time being of (Royal Bank of Scotland Plc) calculated on a day to day basis on all sums due to INDIGO and unpaid for the period from the date upon which payment is due until the date upon which payment is made both before and after any judgement but nothing herin shall entitle the Buyer to withhold or delay any payment due to INDIGO after the date upon which falls due or in any way prejudice or affect Indigo's rights in relation to the said non-payment.
7.3 Indigo may at any time require the Buyer to make payment in advance of delivery.
7.4 Should the Buyer fail to make payment by the due date or when required the Indigo reserves without prejudice to any other right or remedy which it may have to cancel this contract and/or any other contract between the Buyer and Indigo and or to suspend delivery until payment shall have been made.
7.5 ACCOUNT FACILITIES (BACKUP FUNDING) – All customers who request an account facility are required to provide full details of a credit/debit card as a security measure for our extended credit. In the event of the non-payment of an invoice within the agreed terms, we reserve the right to charge the balance of the invoice to the credit/debit card provided without further notice. In the unlikely event that this measure is taken, the 30 day account facility will be revoked.
8. In the event of cancellation by the Buyer of any order for goods specially manufactured, adapted or obtained for the Buyer by Indigo to the Buyer's individual specifications and not sold from current stock held by Indigo. Indigo shall be entitled to make an additional charge for all expenses incurred in preparation for the manufacture or processing of such goods.
9. Returns policy - Where the Goods are tendered by Indigo and returned due to causes outside Indigo's control. INDIGO may refuse to accept the return of such goods, or if it does accept them, it shall be entitled to make an additional charge in respect of the cost of transport and double handling necessitated by such return. If a return is required through no fault of our own, "the customer" is responsible for re-packaging and returning the goods in good, resalable condition using a reputable transport company and must be a signed for service at the customers cost. A 25% restock fee and our actual cost of our outbound carriage is deducted from your refund, all refunds are made at the end of the month that the goods are returned to us. No returns accepted after 7 days. Cancellations through no fault of our own: Orders cancelled before dispatch, will be charged a cancellation fee of 7.5% of the total order value to cover admin and banking costs
10. Where by agreement between Indigo and the Buyer delivery of Goods is to be made by instalments, each instalment delivered will be invoiced to the Buyer as if the subject of a separate order and the Buyer shall make payment therefore within the period specified by Clause 7.1 of these terms. Failure by Indigo to delivery any one or more such instalments shall not entitle the Buyer to refuse to accept delivery of any other instalment nor shall the Buyer's liabilities to Indigo with regard to those instalments be in any way affected.
11.1If the Goods or any part thereof are damaged or lost while in the custody of a carrier or in the course of transit in Indigo's own delivery van Indigo will, at its sole option, either replace such goods or such part there-of or refund to the Buyer the cost or price of the same, but in no circumstances whatsoever shall the liability of Indigo in connection with any such goods or part thereof exceed the cost of replacement of the same or the price paid by the Buyer for the same.
11.2 Indigo shall in no circumstances be under any liability under 11.1 above unless the following terms are strictly complied with:
(i) in the event of non-delivery of a whole consignment of the Goods the Buyer must notify Indigo in writing within (ten) days of the date of the invoice.
(ii) in the event of damage of the Goods or loss of part of a consignment, the consignments must be inspected in the presence of the carrier or its agent or employee. If any of the Goods are damaged or lost the consignment note must be endorsed accordingly and the Buyer must notify Indigo within (forty-eight) hours of delivery, such notification to be confirmed by the Buyer in writing within (five) days of delivery.
12. Complaints by the Buyer in respect of any of the Goods which are or are alleged to be defective shall not be a ground for the Buyer to withhold payments or accounts due to Indigo from the Buyer and shall not give any right of set-off compensation against payments due from the Buyer to Indigo whether under the Contract or by virtue of any other legal obligation upon the Buyer.
13. Unless otherwise expressly agreed in writing, the Goods shall be deemed to correspond with their description if they correspond to any sample which has been produced and examined by the Buyer.
14.1 If any Goods supplied or processed by or on behalf of Indigo prove to be defective in material or workmanship Indigo undertakes at its option to replace the same or refund to the Buyer the price of the Goods but in no circumstances will liability exceed the cost of replacement or the price paid by the Buyer for the Goods. Damage due to fair wear and tear or due to misuse or mishandling or damage caused as a result of non compliance with statements regarding the suitability of the Goods for a particular purpose or damage due to any other cause, while the Goods are outside of Indigo's control or responsibility, will not be paid for or otherwise made good by the Indigo.
14.2 The Buyer shall determine the suitability of the Goods for their intended use and shall not rely upon any representation made by or on behalf of Indigo. In no circumstances will Indigo's liability exceed the limitations set out in Clause 14.1 above. Indigo offer samples on most of its product range for the customer to test suitability or single items can be bought.
14.3 Save as provided for in Clause 14.1 above Indigo will not be liable for any loss expenditure or damage consequential or otherwise, suffered or incurred by the Buyer or by any third parties, whether in respect of negligence or otherwise, whether arising directly or indirectly from the supply of the Goods by INDIGO of from their use of from any defect of failure in performance of the Goods or otherwise howsoever caused or occasioned except for death or personal injury resulting from Indigo's negligence, and the Buyer shall indemnify Indigo against any liability arising from claims made by any third party after the goods have been accepted by the Buyer. Nothing herein contained affects or will affect the statutory rights of the Buyer as defined by the Unfair Contract terms Act 1977.
14.4 All warranties, terms and conditions whatsoever whether express or Implied by statute or common law are to the extent permitted by law excluded.
15.1 Property in the Goods supplied by Indigo to the Buyer under the Contract shall pass to the Buyer only on payment in full by the Buyer to INDIGO of the price of the Goods.
15.2 Risk in the Goods supplied by Indigo to the Buyer under the Contract shall pass to the Buyer upon delivery of the Goods to the Buyer or upon return of the Goods in the circumstances provided in this Agreement.16. In the event of a Receiver being appointed in respect of any of the Buyer's property or assets or any part therof, or of a court order being made or resolution passed for the winding up of the Buyer (except for the purpose of amalgamation or reconstruction) or of the Buyer committing any act of bankruptcy or of there being any bankruptcy petition presented against the Buyer, then INDIGO shall be at liberty forthwith by notice in writing to the Buyer to cancel the Contract, all orders and any other contracts or any part therof remaining unfulfilled between Indigo and the Buyer.
17. Where photographic goods are concerned the dyes used in the goods (as with other dyes) may be subject to change. Therefore the goods shall not be replaced nor will the price therof be refunded because of any change in colour.
18. The Buyer will indemnify Indigo any claim for infringement of patents or registered designs or trade marks as a result of Indigo carrying put the Buyer's instructions.
19. In placing an order with Indigo the Buyer shall be deemed to have purchased the Goods in the course of a business and not for private use.
20. Any notice required or permitted to be given by either party to the other under these terms shall be in writing addressed to that other party, in the case of Indigo at its registered office and in the case of the Buyer at its address stated overleaf, or in either case such other address as may be relevant time have been notified pursuant to this provision to the party giving the notice. Any notice sent by post shall be deemed to have been served on the day following that on the day following that on which it was posted, not being a Saturday, Sunday, bank or Public Holiday, and in proving such service it shall be sufficient to show that the Notice was properly addressed and posted.
21. The Contract shall be governed and construed in accordance with the Law of England and the Buyer agrees to submit to the exclusive jurisdiction of the Courts of England in respect therof.
Important - Use of the Sticky Shield range of self adhesive carpet, window, and floor protection films is at the customers risk, we offer no warranty. In the unlikely event the product is found to be faulty we offer a refund for the goods or replacement only. It is the customers responsibility to thoroughly test the product on the desired surface and to decide for themselves the suitability of the product as their will be occasions when adhesive will be left as our films are not suitable for all surfaces and there descriptions are a guide only. As we cannot see or test the surface you are applying our films to, we cannot guarantee they won't leave adhesive. Please note our carpet protection films are not suitable for wool or very long pile carpets. Their is a leaflet within the cores of all rolls with further information. Sticky Shield should be replaced every 2-4 weeks.
If you see this, you know you are in safe hands!